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James Cook is an accomplished Chief Operating Officer at Squeeze, leading initiatives to optimize sales experiences. With significant prior experience as Executive VP of Operations at e-TeleQuote Insurance Inc. and Vice President of Call Center Operations at UnitedHealthcare, James has a proven track record in operational excellence across various industries, particularly in business process outsourcing and customer service management. James's career includes senior leadership roles at MetaSource and Dialog Direct, where contributions resulted in substantial growth and improved performance metrics. James holds a Bachelor of Science degree in Business, Management, Marketing, and Related Support Services from Brigham Young University.