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Samantha T. is an experienced professional in customer success and account management, currently serving as a Principal Customer Success Manager at Sprout Social, Inc. since December 2021, after progressing through various roles within the company focusing on enterprise clients in the APAC region. Prior experience includes roles as an Account Manager and Senior Account Executive at Isentia, working in government accounts, and positions at CIMB Bank Singapore with responsibilities in AML assessment and customer service. Samantha began a career in sales and marketing as an intern at Abacus International and has also worked in guest relations and artist liaison roles. Samantha holds a Bachelor of Business Administration in International Marketing and Management from Nanyang Technological University and a Diploma in Aviation Management and Services from Temasek Polytechnic.