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Naomi Kaminski is a skilled professional with extensive experience in customer support and training, currently serving as a Principal Support Specialist at Sprout Social, Inc. since December 2020, where responsibilities include facilitating new hire training and providing technical support. Prior roles include Product Support Specialist and Customer Support Specialist at Sprout Social, where Naomi assisted customers of various sizes and collaborated with stakeholders on product releases. Previously, Naomi worked at Booking.com in multiple roles including Customer Service Trainer and Senior Guest Specialist, focusing on onboarding, training effectiveness, and handling sensitive customer cases. Earlier experience includes teaching as an Assistant Language Teacher and event organization for the Oxford Brookes Human Rights Film Festival. Naomi holds a Bachelor's degree with First Class Honours in Film Studies and Japanese Studies from Oxford Brookes University.