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Justin Smith has a diverse work experience spanning multiple industries. Justin currently works at Sprinklr as a Senior Success Manager, focusing on large enterprise clients. Prior to Sprinklr, they were at Cision from 2018 to 2022, where they held various roles including Manager of Enterprise Customer Success and Senior Enterprise Customer Success Manager. Before Cision, Justin worked at Realty Austin as a Realtor from 2016 to 2018. Justin also had a significant tenure at THIRD EAR from 2013 to 2016, taking up roles such as Business Development Supervisor, Public Relations Manager, and Digital Strategist. Additionally, Justin has prior experience at Apogee Results from 2011 to 2013 as a Senior Customer Success Manager, managing various aspects of Ecom, B2B, and B2C campaigns. Justin led a team of eight strategists/analysts and played a pivotal role in strategy development and implementation.

Justin Smith's education history includes attending Texas State University, where they studied Accounting and Business/Management. It is unclear from the provided information when Justin started and completed their education at Texas State University, as no start or end year is specified. In addition to their formal education, Justin has obtained a certification in "Leading Your Org on a Journey of Allyship" from LinkedIn in August 2022.