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Courtnie Watson, CSPO®, has a diverse work experience in various roles and industries. Courtnie is currently a Senior Success Manager at Sprinklr, where they manage global strategic accounts. Prior to this, they worked at RBC as a Senior Manager in Social Marketing Platforms from October 2021 to July 2022. Courtnie also had a previous tenure at RBC as a Senior Manager in Social Marketing Platforms from July 2019 to January 2021. Before joining RBC, Courtnie was a Product Marketing Manager at Tulip from March 2021 to September 2021. Courtnie was also a Social Media & Content Specialist at CIBC in the Commercial Banking & Wealth Management division from May 2017 to July 2019. Earlier in their career, Courtnie held roles at RDP Associates Inc. as a Social Media Manager, Meridian Credit Union as a Social Media & Digital Marketing Coordinator, Sagicor Group Jamaica Limited in Social Media & Public Relations, and Stella McCartney as a Public Relations Intern.

Courtnie Watson, CSPO®, holds a Bachelor of Arts (B.A.) degree in Communications Management from Saint Leo University, which they obtained from 2007 to 2010. In addition to their degree, Courtnie has obtained several certifications, including a Certified Scrum Product Owner (CSPO) certification from Scrum Alliance in October 2020. Courtnie also holds certifications in Google Analytics from ClickInsight Corporation in January 2016 and from Credly in June 2015. Furthermore, Courtnie has a certification in Inbound Marketing from HubSpot, which they obtained in July 2015.