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Alfredo Luna has extensive work experience in various industries and roles. Alfredo most recently worked at Sprinklr as a Senior Success Manager starting in 2021. Prior to that, they spent six years at Oracle as a SaaS Customer Success Manager, where they focused on driving maximum adoption of Oracle SaaS solutions and identifying product expansion opportunities.

Before their time at Oracle, Alfredo worked at Lemontech as a Business Development Manager for the Mexico territory, where they were responsible for market development and commercial strategy. Alfredo also worked at Consist México as a Corporate Learning Manager, overseeing the implementation of executive training programs and selling various products.

Earlier in their career, Alfredo worked at Avanxo as a Professional Services Consultant, where they implemented CRM Salesforce.com for marketing, sales, and service functions. Alfredo also served in presales and sales management roles for Salesforce.com.

Alfredo's work experience also includes a role as a Presales Staff at Exact Software de Mexico, where they supported the commercial process and built demos for various software products. Alfredo started their career at Qualtec México as a Sales Executive, specializing in consulting sales of AIDC systems and logistics management.

Overall, Alfredo Luna has demonstrated expertise in customer success management, business development, corporate learning, CRM implementation, presales, and sales management throughout their career.

Alfredo Luna obtained their Bachelor's degree in Electrical, Electronics, and Communications Engineering from ESIME UC and Instituto Politecnico Nacional, where they studied from 1990 to 1995. In 2016, they attended Coaching Sport Zone and earned a certification as an American Football Certified Coach in Sports Coaching. Additionally, Alfredo has obtained several certifications in marketing and content creation from Sprinklr, including Sprinklr Marketing Manager Pro, Sprinklr Marketing Research Analyst Pro, and Sprinklr Content Creator Pro in 2021. Alfredo is also an Oracle Cloud Customer Connect Green Ribbon Member since 2020.