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Jean Canosa Albano serves as the Assistant Director for Public Services at Springfield City Library since September 1995, managing various programs and outreach initiatives across multiple library branches. Holding a Master of Library and Information Studies from the University of Rhode Island, Jean has also been involved with the Massachusetts Board of Library Commissioners as a Public Relations Committee Member since 2020, and previously served as a board member for Art for the Soul Gallery, promoting diverse artistic contributions from around the world. Additional leadership roles include membership on the Board of Directors for Holyoke Chicopee Springfield Head Start and significant participation in the State Advisory Council on Libraries, where responsibilities included serving as Chair and Vice Chair. Jean's commitment to community service is further demonstrated through involvement with the YMCA of Greater Springfield's Advisory Board and the Wilbraham Public Library Board of Trustees.