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Nikolaos Sidiropoulos is a seasoned professional in the fields of customer success, implementation, and market research, with a current role as Senior Manager of Customer Success Implementation and Development at Springbig since August 2020. Previously, Nikolaos held progressive positions at BLUE BLACK Luxury Travel & Lifestyle Management, including Project Manager and Luxury Travel Consultant. Other experience includes roles as Data Analyst at Insite Managed Solutions, Research Engagement Specialist at Gartner, and Market Research Analyst at The Ariston Insurance. Nikolaos also has experience as a Virtual Market Research Assistant at SOFTSHELL AG and a Junior Market Research Analyst at The Ariston Insurance. Academic qualifications include a Graduate Certificate in Survey Research and a Bachelor of Arts in Political Science with a minor in International Studies from the University of Connecticut.