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As Chief Operating Officer, Kim leads the company-wide operations of Spring Venture Group and their agencies, including overseeing their Technology and Customer Experience teams. Kim is a 20-year veteran of the healthcare technology industry known for her innovative use of data and product research to meet the demands of a rapidly changing industry. Her track record of improving organizational efficiencies, optimizing workflows, and using real time analytics to identify opportunities for growth makes her a key strategic leader. Kim has an MBA from the Northwestern University Kellogg School of Management.