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Stephenie McHugh is an accomplished Business Systems Analyst and Project Lead at Sprague Operating Resources LLC since April 2022, previously serving as the Director of SaaS Operations and Special Projects at Capitol Fire Sprinkler, where significant improvements to customer satisfaction and operational efficiency were achieved through the implementation of Salesforce Field Service and Quickbooks. Prior experience includes roles at United Metro Energy Corp., where auditing and compliance efforts led to enhanced operational recommendations and a successful ETRM project, as well as diverse marketing and communications roles that supported company branding and internal communications. Stephenie also managed customer service teams at both Metro Fuel Oil Corp. and Rocky & Marciano Fuel Oil, Inc., where comprehensive office operations and account reconciliations were integral to the success of the businesses. Educational background includes a Bachelor of Science degree in Special Education from Dowling College.