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Michael Muench is an accomplished professional with extensive experience in customer success, project management, and marketing within the events and sports industries. Currently serving as a Customer Success Manager and Account Manager at SpotMe since August 2019, Michael oversees account retention and relationship building, while also leading complex projects for high-profile clients. Previous roles include Senior Project Manager and Project Manager at SpotMe, where responsibilities encompassed managing virtual events and client interactions. Prior to this, Michael contributed to Intersport as an Assistant Account Executive and has held various positions in sports marketing and team management, including with Major League Soccer, where strategic partnerships were developed. Michael holds a Master of Arts in Sport Management from The Ohio State University and a Bachelor of Arts in Journalism and Mass Communication from Iowa State University.