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Kayla Welch is an experienced professional in event management and customer service, currently serving as an Event Operator at Warner Bros. Discovery since November 2023. Prior to this role, Kayla held positions at SpotMe as an Associate Project Manager and Live Event Coordinator, where responsibilities included scheduling and delivering speaker briefings and managing speaker green rooms. Kayla's career also includes serving as an Assistant Manager at Panera Bread, where oversight of café operations and staff training were key duties, as well as a Store Manager at Journeys, focusing on meeting sales goals and customer service. Additional experience encompasses work as a Customer Service Advocate at Verizon Enterprise Solutions, handling customer inquiries and building relationships, along with managing virtual events as an Event Manager for Innovative Employee Solutions. Kayla earned a Bachelor's degree in Hospitality Administration/Management from the University of South Carolina between 2014 and 2019.