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Smita Chakrabarti is a seasoned professional in customer success and advertising, currently serving as a Customer Success Manager at Spotify since March 2022, focusing on Media & Entertainment and Finance. Prior to Spotify, Smita worked at Amazon from July 2018 to December 2021, where roles included Advertising Specialist and Advertising Associate, providing tailored advertising solutions and optimizing PPC ads for a diverse range of clients. Earlier experiences include content writing at Rang De and Tripoto, and teaching underprivileged children through UMEED. Smita holds a Bachelor of Arts in Political Science and Government from Delhi University and has further education from Goethe Institut Indien and Mount Carmel School.