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Carly Reynolds is a seasoned professional in customer success and account management, currently serving as Manager of Customer Success - Loyalty & Retention at SpotHopper since November 2019. Carly's progressive roles at SpotHopper include National Account Manager & Loyalty Team Lead, Senior Regional Account Manager, Sr. Regional Account Manager & Onboarding Team Manager, Onboarding Team Manager, and Onboarding Specialist. Prior to this, Carly gained experience in the hospitality industry as a server and bartender at Ground Round at Rivers Edge from May 2017 to November 2019. Carly holds a Bachelor of Arts degree in Criminal Justice from the University of Wisconsin Oshkosh, completed in 2018.