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Alessandro Mascaretti is an experienced Business Operations Manager at Spotahome since February 2020, where responsibilities include end-to-end project management and optimizing CRM workflows to enhance operational efficiency and customer experience. Previously, as a Key Account Manager at Spotahome, Alessandro managed a portfolio of over 60 B2B clients in the Italian market, achieving significant success in closing exclusivity deals and training new team members. Prior experience includes roles as Key Account Manager and Senior Sales Specialist at Uniplaces, where Alessandro led market reactivation efforts and managed internships, as well as earlier positions in customer service and industrial development internships. Alessandro holds a Bachelor's Degree in Management with International Business from Royal Holloway, University of London.