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Rebecca Karuma has experience in various roles such as Customer Satisfaction Associate, Support Team Lead, Junior Data Analyst, and currently Jr. Agile Delivery Lead/Scrum Master. Rebecca has worked at companies like Sportserve, Social Discovery Group, and Ecom Services Ltd. Rebecca's responsibilities included reviewing customers' accounts for fraud detection, moderating user-submitted content, and providing support functions. Rebecca also has a Bachelor of Business in Information Technology from Mount Kenya University.