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Rain Yefta Mikhael Suryadi

Head Of Indonesian Services at Sportserve

Rain Yefta Mikhael Suryadi has a diverse work experience spanning several industries. Rain Yefta Mikhael started their career as an Accounting Officer at PT Gloria Origita Cosmetics in 2005 and worked there until 2008. Rain Yefta Mikhael then moved on to International SOS, where they served as a Patient Service Officer from 2008 to 2010 and later as a Clinic Manager from 2010 to 2012.

In 2012, Rain worked as a Personal Assistant at LAK Japan - Puri Rapensi - Bali, where they managed daily schedules, travel arrangements, and transportation for the owner. Rain Yefta Mikhael also handled the operations of the villa complex and provided customer service.

After that, Rain joined PT Dunia Visitama Produksi (FREMANTLE MEDIA) in 2013 as an Executive Assistant to the Senior Vice President-Content & Production. Rain Yefta Mikhael'srole involved providing administrative support, managing schedules, preparing documents, and arranging travel.

From 2014 to 2020, Rain worked at EMPHASIS SERVICES LIMITED, first as the Head of Indonesian Services and later as the Customer Support Operations Manager. In these roles, they focused on designing policies, overseeing call center groups, implementing technology solutions, and ensuring smooth operations and customer service.

Most recently, Rain has been working at Sportserve since 2021 as the Head of Indonesian Services. Rain Yefta Mikhael'sresponsibilities include formulating business strategy, designing policies, implementing efficient processes, coordinating customer service operations, and ensuring compliance with local and international laws.

Overall, Rain Yefta Mikhael Suryadi has extensive experience in administrative support, customer service management, and operations, with a focus on the Indonesian market.

Rain Yefta Mikhael Suryadi's education history includes studying at the University of Indonesia. The specific start and end years are not provided, but Rain pursued studies in Hospital and Health Care Facilities Administration/Management at this institution. Additionally, Rain obtained a certification in Call Center Management from TeleDevelopment Services Inc. in January 2018.

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