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Damaris Baraza is an experienced customer service professional with a strong background in call center operations and customer support. Currently serving as a Call Center Agent at GiveDirectly since August 2020, Damaris has also been a Customer Service Representative at Sportpesa since 2016. Previous experience includes a role in customer service at Horizon Contact Centers Ltd from August 2014 to 2015. Damaris holds an education credential from the Kenya Institute of Management, obtained between 2010 and 2012.