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Dominique Feldman is a seasoned professional in customer onboarding and success, currently serving as a Customer Onboarding Manager at Harness since April 2024, following the acquisition of Split Software. Prior experiences include leading the global onboarding team at Lighthouse from September 2021 to March 2024, where significant contributions were made in reducing churn and enhancing customer value. Dominique has also held various roles focused on onboarding, customer care, and administrative support across multiple organizations, demonstrating a strong background in developing efficient processes, implementing training strategies, and driving revenue growth. Educational qualifications include a Bachelor's degree in Journalism from the University of Missouri-Columbia.