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Viktoriya Atanasova is a Customer Service Representative at Spirotech BV since June 2023, focusing on customer order management and delivery agreements. Prior experience includes serving as a Senior Customer Experience Specialist at Catawiki from February 2019 to March 2023, where responsibilities involved managing complex customer cases and collaborating across departments for optimal solutions. Earlier roles include Customer Experience Specialist at Catawiki, Consumer Research Intern at Connecting Agri & Food, and Market Research Intern at Novisem BV and Fontys GreenTechLab. Viktoriya's academic background features a Bachelor of Business Administration with a specialization in Food and Flower Management from Fontys Venlo University of Applied Sciences, complemented by a high school diploma in Business/Managerial Economics.