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Richard Hatley has a diverse work history across various companies. Richard started as an Area Manager at Aldi UK in 2001 and later transitioned to Tesco as a Hypermarket Store Manager. Richard joined Co-op in 2015, where they held multiple roles, including Regional Manager, Head of Retail Response and Services, and Strategic Availability Lead. Richard's most recent position was with Greene King as Central Operations Director, where their tenure began in 2022.

Richard Hatley studied Business Management & Sport Science at Staffordshire University from 1998 to 2001, earning a Bachelor of Science (BSc) degree. Richard later pursued further education in Business and Operational efficiency at Alliance Manchester Business School.