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Frank has an MBA from Arcadia University with a concentration in Leadership and a Bachelor’s of Science from Peirce College in Business Administration. An employee of SPIN since 2001, Frank has focused on developing data-based, decision-making models to align with SPIN’s polices, systems, processes, and activities to achieve organizational outcomes. Frank’s collaboration between SPIN departments has helped to build protocols and efficiencies, as well as manage, troubleshoot and overcome unexpected hurdles. Throughout his tenure, Frank has taken on many roles in SPIN’s service lines, including IT, Residential Services, Staff Deployment, Utilization Management, and Real Property. The experience that Frank has cultivated has broadened his skill set and allowed him to collaborate synergistically to create solutions for critical business issues, while also maximizing impact and enhancing services across the organization.