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Ahmed Ali is a Customer Success Specialist at SPI Pharma, where notable achievements include a 20% increase in sales and a 15% improvement in customer satisfaction through proactive support strategies. Prior experience includes a role as CSM at Fidelitrade Incorporated, where customer satisfaction reached 95%, fostering significant repeat business. Ali has held various positions in customer service and sales across multiple industries, including account management at Taghleef Industries and travel coordination at Liberty Travel. Education includes a Bachelor of Arts in Fashion Design/Marketing from American InterContinental University, complemented by further studies at Montclair State University.