Casey Mallory has extensive experience in customer service and appointment setting, currently serving as a Patient Access Specialist at Kaiser Permanente. In addition to this role, Casey has been with Speridian Technologies since January 2016 as a Customer Service Representative/Manager, handling tax form corrections and leading the Pre-sales team for Paylynx. Previous positions include Title Examiner at Fidelity National Title, Customer Service Representative at AIE, Late Stage Collector-Mortgage Specialist at Seterus, and various banking roles at Wells Fargo, U.S. Bank, and Wachovia Bank NA, demonstrating a strong background in financial services and account management. Casey also has experience in the pharmacy sector as a Pharmacy Technician at Walgreens. Educational credentials include an Associate’s Degree in Pharmacy Technician/Assistant from Western Business College and a high school diploma from John Marshall High.
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