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Theo Pacun

Integration Engineer at Spektrix

Theo Pacun has a diverse work experience that spans various industries. Starting in 2021, Theo worked as a Web Integrations Specialist at Spektrix, a mission-driven cloud-based ticketing and training consultancy SaaS company. In this role, they handled escalations and complex technical questions from web developers, developed new tools to alleviate website queries, and delivered training sessions. Theo also acted as a technical resource for U.S. teams, offering mentorship on web technologies.

Prior to their role at Spektrix, Theo worked as a Support and Training Consultant - Integrations Specialist at the same company, where they developed proficiency with Spektrix software and partner software companies. Theo provided technical and consultative support to clients, web developers, and partners, earning high satisfaction rates. Theo also worked to improve documentation and sourced client details from multiple platforms.

Before joining Spektrix, Theo gained valuable experience in the culinary industry. Theo worked as a Chef De Partie at Le Coucou, where they demonstrated their cooking abilities and quickly progressed through the kitchen stations. Theo also worked as a Sous Chef at MIDA, where they aided in restaurant operations and contributed to a significant increase in sales.

Prior to their culinary roles, Theo worked as a Chef de Partie at L'Espalier, where they learned cooking techniques and developed fundamental business management skills. Theo was also a Lead Prep Cook at Cushman Concepts, responsible for daily preparations and contributing to offsite events.

In addition to their culinary experience, Theo worked as a Barista at Starbucks, a Team Leader at Clover Food Lab, and a Retail Store Associate at City Convenience. Theo also gained industry experience as an Intern at International Music Network.

Overall, Theo Pacun's work experience showcases their expertise in web integrations, technical support, and culinary arts, highlighting their ability to excel in diverse roles and industries.

Theo Pacun completed a Bachelor of Arts degree in International Relations from Boston University in 2014. In addition to their degree, they have obtained several certifications, including an IT Support Certificate from Google in May 2021, a Probability - The Science of Uncertainty and Data certification from Massachusetts Institute of Technology in December 2020, a Data Science Professional certification from IBM in August 2020, and a ServSafe Manager certification from ServSafe Certified in 2013.

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