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Richard "Dylan" Reeves is an experienced Technical Service Delivery Manager at Carnival Cruise Line since February 2023, specializing in planning and coordination, risk management, and resource allocation. Prior to this role, Dylan served as a Service Delivery Manager at Speedcast, focusing on product and customer relations while facilitating interdepartmental collaboration. Dylan also held positions as an Account Manager and Product Development specialist at Intellian Technologies, where innovative satellite communication products were developed, and as the Global Remote Diagnostic and Service Team Manager at Inmarsat Maritime, leading a team in resolving SATCOM system issues. Dylan holds a Master of Science in Business Innovation and Entrepreneurship and a Bachelor's degree in Entertainment & Business Management from Full Sail University.