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Kendra MacGregor is a Quality Assurance Manager at Waterfield Tech since June 2022, where responsibilities include providing detailed reporting and collaborating across departments to enhance processes. Previously, Kendra held the same role at VOX Network Solutions from January 2017 to May 2022, along with earlier positions such as Service Desk Manager, Case Manager, and Customer Service Representative, demonstrating a comprehensive background in customer service and operational management. Kendra's career began at Ideal Image as a Guest Services Consultant from February 2014 to December 2016. Kendra holds a Master Esthetician License in Medical Esthetics from the National Institute of Medical Aesthetics and a High School Diploma from Riverton High School.