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Pablo Palacio is an experienced IT professional with a strong background in desktop support and server management. Currently serving as a Desktop Support Specialist at Charter Communications since May 2021, Pablo has also held the role of Desktop Support Engineer at Western Connecticut Health Network since February 2018. Previous positions include IT Server Technician at SmartSource Technical Staffing, IT Server Engineer at Unisys, and Repair Technician at Dymo Corporation. Notable skills include troubleshooting, maintenance of desktops and servers, deployment of operating systems using LANDesk, and support for medical software applications. Pablo holds an Associate Degree in Computer Network Operations from Gibbs College.