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John Bowler

Director, Global Customer Service And Support at Spectro Scientific

John Bowler has over thirty years of experience in various roles in customer service and support. John is currently the Director of Global Customer Service and Support at Spectro Scientific. Prior to this, they were an Adjunct Professor at Merrimack College. John has also served as the Director of Service Programs at Universal Robots A/S and as the Senior Director of Customer Service, Support, Training, and Logistics at Rethink Robotics. Earlier in their career, they held the position of Director of Customer Service and Support at RainDance Technologies and Senior Manager of Field Applications Scientists at Life Technologies. John also worked at DuPont as a Senior Genetic Analysis Specialist. Throughout their career, John has demonstrated expertise in building and managing support teams, providing training and support to customers, and developing strategic objectives for customer service.

John Bowler has a diverse education history. John completed a Graduate Certificate in Business Analytics from the University of New Hampshire in 2020. Prior to that, they pursued a DBA (Doctor of Business Administration) degree at Walden University from 2017 to 2018, specializing in Organizational Leadership. John also holds a Master of Science (MS) degree in Leadership, obtained from Capella University between 2008 and 2017.

John has a strong background in Organizational Leadership, having earned an MS degree in the field from Southern New Hampshire University from 2004 to 2006. During this time, they also pursued an MBA (Masters in Business Administration) from the same university, further enhancing their expertise in business and administration.

Lastly, John began their undergraduate studies at Assumption University, where they pursued a Bachelor of Arts (B.A.) degree in Biology and Chemistry. Unfortunately, specific dates for this degree were not provided in the information.

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