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Oluyinka Oladipupo is an experienced IT professional with a career spanning over a decade in technology support and network management. Currently serving as the Information Technology Support Team Lead at Spectranet Limited since October 2013, responsibilities include managing workflow and service requests, designing call center architecture, and proactively identifying Avaya network issues. Prior experience includes roles at Cobranet Limited as an IT Helpdesk Engineer, where tasks involved wireless modem and router configuration, network support, and client relationship management, as well as serving as a telecomms technician at Lambert Electromec Ltd, focusing on structured network cabling. Oluyinka holds a CCNA certification in Networking from New Horizon Nigeria and an HND in Computer Science from Yaba College of Technology, Lagos.