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Nicola Taylor has a diverse work experience in the field of marketing. Nicola has worked at Specsavers since 2018, holding multiple roles including Customer Relationship Management Lead, Senior Marketing Campaign Manager, and Senior CRM Marketing Manager. Prior to that, they were self-employed as a Digital Marketing Specialist from 2017 to 2018. Nicola also served as a Digital Account Director at GI Solutions Group from 2016 to 2017. From 2013 to 2016, they worked at iProspect as a Performance Display Manager, where they planned and executed display campaigns for various clients. Before that, they were a freelance digital consultant from 2013 to 2013. Nicola's earliest experience was at bmi, where they were an Affiliate and Display Manager from 2008 to 2012, and an ECRM executive from 2008 to 2009.

Nicola Taylor received a BSc Hons in Counselling and Therapy from Leeds Beckett University, from the years 1999 to 2002.