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Heather Perry began their work experience in 2000 as the Vice President of Klatch Coffee, Inc. Heather then transitioned to the role of Chief Executive Officer in October 2019. In 2011, they also took on the role of President at the Specialty Coffee Association.

Heather Perry attended California State Polytechnic University-Pomona from 2000 to 2004, where they obtained a Bachelor of Business Administration - BBA degree in Business Administration and Management, General. Additionally, in May 2017, they obtained a certification as an Authorized Specialized Trainer from the Specialty Coffee Association.