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Amie Stone is a seasoned expert in IT Service Management with over 20 years of experience specializing in BMC Remedy applications. Currently serving as Director of ITSM and Program Manager at Spatial Front, Inc. since March 2018, Amie has a proven track record in implementing and customizing ITSM solutions, advocating for best practices through ITIL and Six Sigma frameworks, and driving significant performance improvements. Previously at AttivaSoft, Amie managed multiple high-impact projects within the Census Bureau, ensuring operational excellence and strategic growth. Amie holds ITIL v3 and Six Sigma Green Belt certifications and is recognized as a BMC Remedy Approved Consultant. Educational qualifications include a BS in Networking - Information Systems from the University of Maryland Baltimore County and a BA in General Studies from Kaplan College.