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Zeynep Küçüktaş Çetin has a strong background in customer success and human resources, currently serving as the Customer Success Lead at SparkUs since July 2020, after progressing through roles as a Customer Success Specialist and Project Intern. Prior experience includes working in the Human Resources Department at Ekom Grup from June 2019 to March 2020, where responsibilities involved preparing and tracking personnel files, supporting workplace safety processes, ensuring compliance of HR documents with company procedures, and managing communication with employees regarding their requests. Zeynep Küçüktaş Çetin holds a Bachelor's degree in Business from Yeditepe University, completed in 2021.