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Charlotte Rook, Assoc. CIPD, is currently the Head of People and Culture at SPARK® TSL, a position Charlotte has held since September 2023. Prior to this role, Charlotte was also Head of People and Culture at Software Solved from March 2019 to September 2023, where Charlotte also served as a Human Resources Manager and Advisor. Before transitioning into human resources, Charlotte worked as a Personal Assistant at Devon County Council from April 2015 to March 2019, primarily supporting the Children's Social Care senior management team. Additionally, Charlotte holds a Postgraduate Diploma in Strategic People Management from MOL Learn, a Level 5 Diploma in Human Resources Management/Personnel Administration from ICS Learn, and a Bachelor of Science in Psychology from the University of Sussex.