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Karabo Mmasa has extensive experience in operations and management, currently serving as a Network Operations Manager at SPARK Schools since November 2015, where previous roles included Employee Services Manager, Employee Services Officer, Human Capital Administrator Officer, and Office Manager. Prior to SPARK Schools, Karabo Mmasa worked as a Practice Assistant at Vision Works Optometry, handling various administrative tasks and patient interactions. Additionally, Karabo Mmasa has experience as a Project Coordinator at the University of Johannesburg, managing choir-related activities and documentation. Academic qualifications include a PGCE in Education, an Honours Degree in Public Management and Governance, and a Bachelor's Degree in Politics, Philosophy, and Economics, all from the University of Johannesburg.