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Nick Butcher is an experienced professional in the field of customer experience and people management, currently serving as a People Experience Partner and previously as Chapter Lead in Experience Design at Spark New Zealand. Prior to this role, Nick held various positions at iiNet, including Customer Service Manager and Senior Customer Service Representative. Nick's educational background includes a Merit in NCEA levels 1, 2, and 3 from St Pauls College in Auckland, completed between 2003 and 2004.