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Zahara Ali-Rizvi, PhD, currently serves as a Salesforce Administrator and Business Analyst at SP Tech since June 2022, where responsibilities include consulting with stakeholders, analyzing business requirements, and developing solutions to enhance user experiences while minimizing costs. Previous roles encompass positions as a Salesforce Administrator at Zinc Partners LLC and AHS IT Services, as well as earlier experience at SP Tech, where initial Salesforce training and user training were conducted. Prior to the Salesforce domain, Zahara contributed as a Postdoctoral Researcher at Johns Hopkins Bloomberg School of Public Health and the University of Kent, focusing on data analysis and inflammation-related research, with a strong foundation in biotechnology from Pune University, where a PhD was earned.