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John Burdett is an accomplished customer service professional with extensive experience in leadership and technical support roles across various industries. Currently serving as a Customer Service Team Lead at S&P Data Digital since February 2021, responsibilities include maintaining client communication and developing peer leaders. Previous roles encompass working as a Courier at SkipTheDishes and Technical Support Specialist at Transcom, alongside experience in emergency response dispatch at Damar Security Systems. Burdett has also held leadership positions at TTEC and StarTek, where expertise in training and coaching was demonstrated. Educational qualifications include a Diploma in Electronics Engineering Technology from Lambton College and an Ontario Secondary School Diploma from SCI&TS.