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Scott Mackey currently serves as the Customer Support Team Lead at CBORD, overseeing a diverse team to meet project goals and enhance employee skills through training initiatives. Concurrently, Mackey is a Lead Interface Clinical Analyst at iMethods, providing analytical support to the revenue cycle team, including developing scheduling templates and managing billing entities. Previously, Mackey worked as a Revenue Cycle Analyst at S&P Consultants, Inc., facilitating communication between customers and system support regarding backend design builds. As a Solutions Success Engineer at Ascend Software, Mackey led meetings with stakeholders to develop customized solutions for accounts payable challenges. Prior experience includes a decade at Cerner Corporation, where Mackey held roles as a Technical Solutions Analyst II and System Engineer Team Lead, focusing on cash posting, denial management, and incident resolution. Scott Mackey holds a Bachelor's degree in Computer and Information Sciences from Metropolitan Community College and an Associate's degree in Business Administration from Northwest Missouri State University.