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Juliette Damez is a seasoned Customer Experience Manager at Sowee since February 2018, specializing in CRM, product and user experience, and marketing acquisition. Prior to this role, Juliette served as a CRM & digital strategy consultant in 2017 and held various marketing management positions at SFR from 2007 to 2017, focusing on broadband and mobile customers. Juliette's background includes expertise in loyalty programs, upselling, and enhancing customer service value. Juliette holds a Master's degree in Marketing and Communications from NEOMA Business School, obtained in 2007.