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Dan Batute has extensive experience in IT systems and support, currently serving as a D365 Systems Engineer at Sovereign Housing Association since March 2013. In this role, Dan specializes in Dynamics 365, SharePoint administration, and development, along with providing user support and troubleshooting for Dynamics users. Previous positions include various technical and support roles at companies such as 2e2, Vodafone, and SEMA Group, where Dan demonstrated expertise in problem-solving, user support, and network administration. Dan's educational background includes programming courses at SAP, ACCA coursework at BPP Reading, and a BTEC in Computer Studies from the College of North West London.