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Katie Raeburn is a skilled customer success professional currently serving as a Customer Success Manager at Sova Assessment since June 2023. Prior to this role, Katie held multiple positions at Shackle, progressing from Customer Success Executive to Customer Success Lead between May 2021 and June 2023. Earlier experience includes working as an Employment Consultant at Turas Nua from June 2020 to May 2021 and completing a Rooms Division Manager in Training role at Rosewood London from April 2019 to June 2020. Katie Raeburn's educational background includes a Bachelor of Commerce in Human Resources Management from the University of Galway, International Hotel Management studies at Shannon College of Hotel Management, and Junior and Leaving Certificates from Kilkenny College Boarding School.