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Pamela Coffin currently holds the position of Senior Manager of Learning Programs & Design at Cincinnati Metro, where Pamela brings their expertise in managing and designing e-learning courses and training materials. Previously, Pamela worked at Luxottica as a Manager L&D/Instructional Designer, focusing on creating training materials for various retail brands. Additionally, Pamela has experience as a Senior Graphic Designer, Product Designer/Illustrator, and Packaging/Graphic Designer in various companies, showcasing their versatility and creativity in design. Pamela's educational background includes a degree in Illustration, Drawing, Painting, Photography, and Computer Graphics from the Cleveland Institute of Art.