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Kay's department works to ensure that every Southwest Airlines flight departs with the maximum amount of revenue onboard. Kay is also in charge of pricing and making sure that Southwest Airlines always gives people the "FREEDOM TO FLY!"

Kay had 3 years of Public Accounting experience prior to coming to Southwest Airlines. She arrived at Southwest Airlines in October of 1992 as a contract Employee working on a large project in the Finance Department. Kay was hired as a full-time Employee 7 months later and held several progressive positions in Finance, with the majority of time spent as a Sr. Financial Analyst, Manager, Director, and finally Senior Director of Revenue, Traffic, and Network Analysis. Kay now leads the Revenue Management Department since August of 2008.