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Lucas joined Southwest from the National Business Aviation Association, where she was Senior Vice President and led its government affairs, policy, and advocacy efforts. She leads the Team responsible for developing and implementing Southwest's outreach to the U.S. Congress, the federal administration, state and local governments, and the aviation community. Prior to the National Business Aviation Association, Lucas held senior-level positions at the U.S. Department of Transportation and the Federal Aviation Administration. Her background includes oversight of a broad portfolio covering domestic and global aviation and international trade. Additionally, she worked to advance airport and aviation policies and priorities with Congress and industry stakeholders. Lucas received her bachelor's degree from Franklin and Marshall College and her master's degree in public policy from the George Washington University.