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Courtney Gross is a Financial Management Product Trainer at Southern Software, Inc. since July 2023, specializing in training and support for FMS products. Previous experience includes roles as a Supervising Agent at Globe Life American Income Division, where focus was on family protection solutions, and as a Licensed Insurance Agent at American Income Life Insurance Company. Courtney has also contributed as a Business Development & Marketing Manager at Best Practices BHOM, LLC, and served in various mortgage processing and sales roles at ConsumerDirect Mortgage, Real Genius, and Beeline. Additional experiences include serving as a Board Member for SOUTHERN PINES BUSINESS ASSOCIATION INC, working as a Multi-Media Account Executive and Voiceover Artist at Muirfield Broadcasting, and owning a retail business specializing in high-end menswear. Courtney holds a Bachelor of Fine Arts degree and has attended multiple educational institutions including Purdue University and The American Musical and Dramatic Academy.