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Savika Tilakhdin is an experienced professional in digital customer experience and finance, currently serving as the Lead Digital Customer Experience Analyst at Southeast Toyota Finance since January 2011. With a progressive career at the same company, Savika has held various roles, including Sr. Digital Customer Experience Analyst, Digital Experience Specialist, and Associate Credit Analyst. Additionally, Savika's experience includes positions as a Senior Customer Service Representative and JM Family Associate at JM Family Enterprises, Inc., along with a previous role as a Sales Greeter/Sales Administration at JM Lexus. Educational qualifications include an M.B.A. in International Business and Finance from Florida Atlantic University and a Bachelor's Degree in Business Administration and Marketing from the same institution, as well as an Associate's degree from Broward College.