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Rayshawn Zavala has worked in the healthcare industry, specifically in behavioral health hospitals. Rayshawn started their career in 2014 as a Mental Health Associate at UHS and worked there until 2016. Rayshawn then joined Southcoast Behavioral Health Hospital, where they held the position of Risk Management Analyst from 2016 to 2020. In December 2020, they were promoted to the role of Director of Risk Management and Performance Improvement at the same company.

Rayshawn Zavala completed a Master of Business Administration (MBA) degree in Health/Health Care Administration/Management from Fitchburg State University, spanning the years 2020 to 2022. Prior to pursuing the MBA, Rayshawn earned a Bachelor's degree in Social Work from Bridgewater State University, though the specific years of attendance are not provided.