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Ajay Bansal is an experienced professional in the travel and customer service industries, currently serving as a Travel Sales Consultant at Southall Travel since May 2015. Previously, Ajay was a Manager - Operations at Educomp Solutions Ltd. for over 8.5 years, overseeing back-end operations and managing Microsoft Navision ERP projects. Prior experience includes a role as Assistant Manager at IBM, leading a team of 30 advisors and implementing solutions to meet collection targets, as well as working as a Senior Customer Care Specialist at Credence E Services, where outbound sales and customer support for U.S. income tax refunds were key responsibilities. Ajay holds a Bachelor's degree in History from Delhi University and a Senior School Certificate from SDAV, Gurgaon.